【品牌名称】Shipping Policy

【品牌名称】发货与配送政策

中文版

01｜发货时间

所有澳洲境内订单均由 【城市名称】本地仓 发出。

• 澳洲当地时间 16:00 前完成付款的订单：当日发货

• 16:00 后完成付款的订单：下一个工作日发货

• 周末及澳大利亚公共假期提交的订单，将于下一个工作日处理

如遇大型促销、公共假期或其他特殊情况，发货时间可能会有所延迟。

02｜运费标准

澳洲境内标准配送费用如下：

• 订单金额满 A$69：享受免费标准配送

• 订单金额低于 A$69：标准配送费为 A$10

是否达到免邮条件，以结账页面显示的最终订单金额为准。

03｜配送与物流追踪

订单发出后，我们将提供相应的物流追踪信息。

实际配送时间可能因收货地址、物流承运商、偏远地区、公共假期、极端天气或其他不可控因素而有所不同。

04｜收货地址

请在完成付款前确认收件人姓名、收货地址、邮政编码及联系电话准确无误。

订单发出后，我们无法保证可以修改配送地址。如因客户提供错误或不完整的地址导致包裹退回或需要重新配送，可能会产生额外运费。

05｜包裹异常

如您的包裹出现长时间未送达、物流状态异常或运输过程中损坏等情况，请及时联系我们。

我们将协助核查物流情况，并根据实际情况提供合理的处理方案。

06｜联系我们

【品牌名称】
Email：【客服邮箱】

English Version

01 | Dispatch

All Australian orders are dispatched from our local warehouse in 【City Name】, Australia.

• Orders paid before 4:00 PM local Australian time: Same-day dispatch

• Orders paid after 4:00 PM: Dispatched on the next business day

• Orders placed on weekends or Australian public holidays will be processed on the next business day

Dispatch times may be extended during major promotional periods, public holidays or other exceptional circumstances.

02 | Shipping Rates

Standard shipping within Australia is charged as follows:

• Orders of A$69 or more: Free Standard Shipping

• Orders under A$69: A$10 Standard Shipping

Free-shipping eligibility is based on the final order value shown at checkout.

03 | Delivery & Tracking

Tracking information will be provided once your order has been dispatched.

Actual delivery times may vary depending on your delivery location, the carrier, remote-area delivery, public holidays, severe weather or other circumstances outside our reasonable control.

04 | Delivery Address

Please ensure that your recipient name, delivery address, postcode and contact number are correct before completing payment.

Once an order has been dispatched, we cannot guarantee that the delivery address can be changed. Additional shipping charges may apply if a parcel is returned or requires re-delivery due to an incorrect or incomplete address.

05 | Delivery Issues

If your parcel is significantly delayed, shows an unusual tracking status or arrives damaged, please contact us as soon as possible.

We will assist with the carrier enquiry and provide an appropriate resolution based on the circumstances.

06 | Contact Us

【Brand Name】
Email: 【Customer Service Email】